Cancellation & Refund Policy

Last Updated: November 2025

At Kanmalai Digital Services, customer satisfaction is important to us. However, since we process digital and government-related services, cancellations and refunds are limited.

Cancellations

• Cancellations are allowed only before the service process begins.

• Once data or documents are submitted to government portals, cancellation isn’t possible.

Refunds

Refunds are issued only in these cases:

• Payment deducted but service not initiated due to a technical issue.

• Duplicate payments made accidentally.

Refunds will be processed within 5–7 working days to your original payment method.

No Refund Policy

• No refund once the service is processed or partially completed.

• Consultancy, documentation, or IT service fees are non-refundable.

Contact for Refunds

If you believe you qualify for a refund, email admin@kanmalai.digital with your transaction ID and service name.

Address : 🏢 No: 21/2, Chettipalayam Road, Eachanari, Coimbatore – 641021